Your Partner in Successful Infrastructure Projects
Delivering excellence in contract administration, dispute resolution, and project management tailored to your needs.
Company Overview
At Thompson Consultants and Offsite Management (TCOM Services), we specialise in providing expert contract management and consultancy services tailored to the needs of both government and private sector infrastructure projects. Based in South East Queensland, our consultants have built a reputation for excellence in superintendent services, contract administration, and dispute resolution. We are dedicated to delivering solutions that drive successful project outcomes while upholding the highest standards of integrity and professionalism.
Experience and Expertise
Discover how TCOM Services' expertise can contribute to the success of your projects. Contact us today to learn more about how our team can support your contract management and consultancy needs.
Government Focus
The consultants at TCOM Services have a strong track record of collaboration with key government departments and agencies, including the Education Department, Health Department, Department of Transport and Main Roads (DTMR), and Queensland Rail. With deep understanding of the unique challenges and regulatory requirements inherent in public sector projects, these consultants deliver tailored solutions that ensure compliance, efficiency, and successful outcomes. This government-centric expertise positions TCOM Services as a trusted partner for public sector initiatives, contributing to the development and improvement of vital infrastructure and services.
Industry Expertise
With over 20 years of professional experience across both government and private sectors, the consultants at TCOM Services bring comprehensive knowledge to every project. The team's expertise spans multiple industries, including infrastructure, construction, telecommunications, ICT, utilities, and resources. Proficient in all aspects of contract management—from tendering processes to contract closure—they excel in:
- Contract Administration and Management: Ensuring all contractual obligations are met with meticulous oversight.
- Dispute Resolution and Conflict Management: Providing strategic guidance to resolve conflicts efficiently and effectively.
- Procurement and Strategic Planning: Developing procurement strategies that optimise resources and outcomes.
- Policy and Procedure Development: Crafting clear, compliant policies and procedures that streamline operations.
This broad industry expertise allows TCOM Services to deliver innovative solutions tailored to the specific needs and challenges of each project.
Off-Site Management
What sets TCOM Services apart is the commitment to flexible and efficient off-site management solutions. Recognising that clients may require expert support without the necessity of on-site presence, the firm offers comprehensive remote consultancy services. This approach provides several advantages:
- Flexibility: Clients can access expert advice and management services without logistical constraints.
- Cost-Effectiveness: Reduces overhead costs associated with on-site staffing and resources.
- Efficiency: Utilises advanced communication and project management tools to ensure seamless collaboration.
- Adaptability: Easily scales services to meet the evolving needs of each project.
By leveraging off-site management, TCOM Services ensures that clients receive the highest level of professional support, maintaining productivity and project momentum regardless of location constraints. This unique offering is particularly beneficial for government departments and private sector companies seeking agile and responsive consultancy services.
Our Professionals
Meet the dedicated professionals who make TCOM Services a trusted partner for government and infrastructure projects. With decades of combined experience, our team is passionate about delivering exceptional service and fostering strong relationships with our clients.
Tanya Thompson
Contracts Specialist
Paul Thompson
I.T. Specialist
Services
At TCOM Services, we provide a comprehensive suite of professional services tailored to meet the needs of both government and private sector clients. Our expertise ensures the successful delivery of your projects through effective contract management, dispute resolution, and more.
Ensuring impartial and efficient administration of your projects.
- Providing Superintendency Services
- Superintendent's Representative Duties
We act as independent superintendents to oversee project contracts, ensuring all parties meet their obligations fairly and efficiently.
Expert management of all contractual aspects for successful project delivery.
- Contract Administration and Management
- Contract Formation and Reviews
- Contract Summaries ('Cheat Sheets')
- Contract Risk Analysis
- Contract Claim Establishment
- Variations
- Delays
- Prolongation
- Liquidated Damages
- Payment Claims, Schedules, and Certificates
- Final Accounts and Closing Out
- Basic Forecasting and Accruals
- Maintaining Independence in Contract Management
Our team ensures that your contracts are administered effectively, minimising risks and maximising project outcomes.
Strategic support to resolve disputes and manage claims efficiently.
- Dispute Strategy and Avoidance
- Conflict Resolution Facilitation
- Negotiations and Meeting Attendance
- Claims Submissions
- Variation Claims
- Delay Claims
- Prolongation Claims
- Assistance with QCAT Submissions and Responses
- Review of Decisions
- Causation Reports
- Troubleshooting and Strategy Development
We provide expert guidance to navigate disputes and claims, protecting your interests and promoting amicable resolutions.
Enhancing your team's capabilities through tailored training programs.
- In-House Training and Upskilling
- Contract Administration and Management Training
- Mentoring and Coaching
- Team Building Exercises
- Procedure Training
Our training services empower your team with the knowledge and skills needed for effective project management.
Objective insights to support your decision-making processes.
- Peer Reviews for Independent Decisions
- Contract Reviews and Opinions
- Second Opinion Services
We offer independent reviews and opinions to ensure your strategies and decisions are sound and effective.
Ensuring compliance and identifying areas for improvement.
- Internal Auditing and Health Checks
- Contract Health Checks and Auditing
- Compliance Audits
Our auditing services help you maintain compliance and optimise your operational efficiency.
Developing clear policies and procedures to streamline operations.
- Procedure Drafting and Development
- Policy Writing and Drafting
- Process Flowcharts Creation
- Standardised Deviation Lists (Contract Clauses to Avoid)
- Internal Approval Processes
- Delegated Approvals Procedures
We assist in creating effective policies and procedures that align with your organisational goals.
Advising on ethical standards and compliance issues.
- Probity and Integrity Advisory
- Maintaining Independence
Our expertise ensures that your projects uphold the highest standards of probity and integrity.
Optimising resources through effective procurement strategies.
- Procurement Assistance and Services
- Contracts Management
- Back-to-Back Contracting Strategies
We provide comprehensive procurement services to streamline your supply chain and contracting processes.
Supporting your projects with a range of supplementary services.
- Troubled Projects Turnaround
- Take-Offs (Quantity Surveying)
- General Consulting
- Data Entry and Processing
- Error Checking and Logic Testing
- Drafting Formal Notices and Responses
- Assistance with Formal Communications
Our additional services are designed to address specific needs and challenges, ensuring your project's success.
Our Projects
While TCOM Services is a newly established firm, our team brings decades of expertise from working on significant projects across Australia. Below are some notable projects that our team members have contributed to in their professional roles.
Ipswich Hospital Expansion (Stage 1A) - Mental Health Unit
Role: Tanya Thompson as Superintendent at Aurecon Australasia Pty Ltd
Client: Queensland Health
Location: Ipswich, Queensland
Duration: 2021 – 2024
Services Provided:
- Superintendent Services
- Contract Administration
Project Overview:
The Ipswich Hospital Expansion (Stage 1A) is a significant initiative aimed at enhancing mental healthcare services in the region. During her tenure at Aurecon, Tanya Thompson served as the Superintendent, ensuring strict adherence to contractual obligations and efficient project delivery.
Key Achievements:
- Maintained impartial and fair administration of contracts.
- Fostered strong relationships with all stakeholders through transparent communication.
- Ensured timely and contractual decision-making processes.
Logan Hospital Expansion Upgrade
Role: Tanya Thompson as Contracts Manager at Aurecon Australasia Pty Ltd
Client: Metro South Hospital and Health Service
Location: Logan, Queensland
Duration: 2020
Services Provided:
- Contract Management
- Commercial Advisory
Project Overview:
This project involves critical upgrades to the Logan Hospital to improve healthcare infrastructure. Tanya provided expert contract management and advisory services, addressing scope ambiguities and maintaining the project's commercial integrity.
Key Achievements:
- Successfully recommending a course of action amidst evolving project circumstances.
- Drafted clear and concise correspondence to manage project complexities and ambiguities.
Toowoomba Second Range Crossing
Role: Tanya Thompson as Contracts Manager at Aurecon Australasia Pty Ltd
Client: Department of Transport and Main Roads (DTMR)
Location: Toowoomba, Queensland
Duration: 2020
Services Provided:
- Contract Management
- Variation Claims Management
- Commercial Advisory
Project Overview:
The Toowoomba Second Range Crossing is a major infrastructure project comprising a 41 km toll road with multiple interchanges. Tanya played a pivotal role in managing legacy variations and recovering significant value through meticulous contractual justification.
Key Achievements:
- Recovered significant previously unclaimed variations.
- Built robust cases based on contractual behaviours and entitlements.
Inland Rail Program – Various
Role: Tanya Thompson as Contracts Manager at Aurecon Australasia Pty Ltd
Client: Australian Rail Track Corporation (ARTC)
Location: Various locations across Australia
Duration: 2021 – 2024
Services Provided:
- Contract Management
- Variation Register Development
Project Overview:
As part of the Inland Rail Program, Tanya provided contracts support services across multiple projects. She developed comprehensive variation strategy to secure additional revenue.
Key Achievements:
- Identified and documented potential variations across several projects.
- Facilitated successful analysis and review of entitlement.
- Improved project team awareness of contractual opportunities.
Gold Coast Airport Southern Terminal Expansion (LIFT)
Role: Tanya Thompson as Contracts Manager at Aurecon Australasia Pty Ltd
Client: Gold Coast Airport
Location: Gold Coast, Queensland
Duration: 2019 – 2021
Services Provided:
- Contract Management
- Variation Claims
- Commercial Advisory
Project Overview:
The LIFT project involves expanding the Gold Coast Airport's southern terminal to accommodate growing passenger numbers. Tanya managed specific variations and ensured effective closure of commercial matters while maintaining leverage for future negotiations.
Key Achievements:
- Secured approval for critical variation claims.
- Provided strategic advice to maximise commercial outcomes.
- Maintained strong client relationships through proactive communication.
Aurukun Wastewater Infrastructure Project
Role: Tanya Thompson as Procurement Advisor at Aurecon Australasia Pty Ltd
Client: Aurukun Shire Council
Location: Aurukun, Queensland
Duration: 2021 - 2023
Services Provided:
- Procurement Management
- Strategy Development
- Commercial Advisory
Project Overview:
For the Aurukun Wastewater Infrastructure Project, Tanya provided procurement management services, including procurement strategies for construction providers specialising in remote areas. She guided the team on tender weighting and contract forms to achieve the best outcomes.
Key Achievements:
- Developed effective procurement strategies tailored to project needs.
- Advised on tender weighting to optimise selection criteria.
- Provided insights on contract forms suitable for local council projects.
Contact Us
Address
Brisbane QLD, Australia
Phone
+61 448 887 076ABN
59655825095
Operating Hours
Monday to Friday: 8:00 AM – 6:00 PM
Saturday: By Appointment
Sunday: By Appointment
We understand that your projects may require flexibility, so we're available on weekends by appointment to accommodate your needs.
Closed on public holidays